E-Metrotel PBX phone systems for seamless business calls
Reliable, scalable phone systems built for modern teams across Toronto and beyond. Whether your team works from the office, at home, or on the road, Alpha Telecom keeps everyone connected with clear voice quality, flexible call routing, and professional features that grow with your business.
What E-Metrotel Brings to Your Business
E-Metrotel delivers enterprise-grade calling features designed to streamline communication, reduce costs, and scale with your operations. E-Metrotel PBX supports the legacy Nortel Norstar phones, Norstar conference unit, Meridian phones, Nortel BCM feature codes, Panasonic phones, NEC phones & Toshiba phones. Plus the new Infinity 7000 series desktop phones.
Unlimited call routing
Direct calls to the right team members or departments instantly, reducing missed opportunities and improving response times.
Auto attendant & voicemail
Automated greetings and intelligent message routing ensure every call gets handled professionally, even outside business hours.
Conference calling
Connect multiple participants across locations seamlessly with crystal-clear audio and easy-to-use controls for productive meetings.
Call recording & logs
Capture important conversations and maintain detailed call records for compliance, training, and quality assurance purposes.
Mobile app integration
Access your E-Metrotel system from any device, manage calls and messages while on the go with full feature parity, using the Infinty app.
Scalable licensing
Add or remove user seats whenever your team grows or changes, paying only for what you use, month to month.
Businesses trust E-Metrotel for reliable calls
Companies across Canada trust Alpha Telecom Services, an authorized E-Metrotel reseller, to keep their teams connected with dependable PBX systems. From legacy Nortel Norstar and Meridian phones to modern IP deployments, we design, install, and support E-Metrotel solutions that fit how your business actually works.
E-Metrotel simplified how our office communicates. Calls connect faster, transfers are seamless, and our team stays productive. Alpha Telecom Services made the switch painless.
Kim Reynolds
Operations Manager, Mid-size Manufacturing, Markham ON
We handle customer calls all day. With E-Metrotel, our hold times dropped and customers reach the right person faster. It's made a real difference in how we service clients.
Kevin Morrison
Customer Service Director, Professional Services, Scarborough ON
The system is intuitive for our staff and doesn't require constant support. Alpha Telecom Services was there when we needed help, but honestly, E-Metrotel just works.
Lisa Park
Office Manager, Tech Startup, Mississauga ON
We run a busy dental practice and need a system we can depend on. E-Metrotel handles our patient calls reliably, and the team at Alpha Telecom Services answers our questions quickly.
Dr. Michael Grant
Practice Owner, Dental Services
See E-Metrotel in action with Alpha Telecom Services
Get a personalized demo tailored to your business needs. We'll show you how E-Metrotel can streamline your communications and cut costs.