Professional workspace with modern VoIP phone system and business team member
3CX Telecom Solutions

Our Cloud 3CX Business communication system that actually works.

Modern VoIP phone handset on professional desk
Core Solution

3CX VoIP phone systems

Enterprise-grade 3CX phone systems built for Canadian businesses that need reliable, scalable communication without the overhead of traditional phone infrastructure. We supply and configure 3CX Basic, Pro, and Enterprise/AI licenses — covering everything from small teams to multi-site operations. Our setup process is straightforward and efficient, with most businesses fully up and running within an hour of getting started.

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Infrastructure

VoIP hardware

Reliable VoIP handsets, accessories, and networking gear built for continuous operation across Canada.

Support specialist assisting customer via phone and computer
Always Available

Dedicated support

Direct technical assistance when you need it, keeping your communication running smoothly.

Team conducting video conference in modern meeting room
Unified Communication

Seamless integration

Connect VoIP phones, video conference, messaging, & customer data in one platform for better workflows.  3CX phone systems support Call Recordings, CDR Reports, Call Queuing, Live Chat, CRM software, incoming fax server, call transcription, & more, all in one platform.

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Insights

Call analytics

Track usage patterns and costs in real time to optimize your communication budget.

Diverse team collaborating in modern office with VoIP system
Growth Ready

Flexible scaling

Add users, lines, and features as your business grows without major infrastructure changes.

3CX pricing

Simple, transparent 3CX plans for your business

Choose the 3CX phone system package that fits your team size and communication needs. All plans include hardware support and dedicated assistance.

3CX 8SC Basic PBX License

$460/year

Monthly AWS Hosting start at $35/month

Perfect for small teams getting started with 3CX VoIP solutions in Canada.

Get a free quote

Features:

Up to 40 users
Basic call routing
Supports desktop & softphones
Call Reports Basic
Web-based phone system
Voicemail to email
Most popular

3CX 8SC Professional PBX License

$600/year

Monthly AWS Hosting start at $35/month

Designed for growing businesses that need advanced 3CX features and priority support.

Get a free quote

Features:

All features of Basic plus:
Advanced call routing
Conference bridging
Voicemail transcription via OpenAI
Call Center Queue & Call Queue Reporting
Call recording

3CX 8SC ENT/AI PBX License

$875/year

Monthly AWS Hosting start at $35/month

Full-featured 3CX deployment for large organizations across Canada with technical support, includes AI & voicemail transcription service.

Get a free quote

Features:

All features of Pro plus:
Custom call workflows
AI Receptionist & AI Assistant
Built in AI & voicemail transcription
CRM integration
Advanced reporting
3CX advantages

Why 3CX works for growing businesses

3CX delivers the flexibility and reliability your team needs. Get powerful features without enterprise costs or complexity.

3CX Core PBX Features

SIP-based IP PBX phone system • Supports SIP trunks and VoIP providers • Unlimited extensions (depending on license) • Call forwarding and call transfer • Voicemail and voicemail-to-email • Ring groups and paging • Call parking and pickup • video conference

3CX Call Management

Auto attendants (IVR) • Call queues for support or sales teams • Call recording • Call routing rules and schedule • Busy Lamp Field (BLF) monitoring • Detailed call logs and reporting

3CX Unified Communications

Voice, chat, and video in one platform | Video conferencing and web meetings | Presence status (available, busy, etc.) | Team messaging and collaboration | Web client softphone interface

CRM Integrations

CRM integrations: Salesforce | HubSpot | Freshdesk | vtiger | Zendesk | Zoho | others | Microsoft 365 integration | API & Call Flow Designer for automation | SMS and messaging integrations

Mobility & Remote Work

Mobile apps for iOS and Android • Desktop apps, web app & mobile softphone • Remote extensions without VPN • Work-from-anywhere support 

3CX Contact Center Features

Advanced call queues • Call monitoring and whisper coaching • Wallboards and analytics • Agent performance reports • Queue callbacks

Why 3CX

3CX AI & Automation

AI receptionist (automated call answering) • Call transcription and summaries • AI-based call analytics • Automated call routing

Professional business team conducting a video conference in a modern Toronto office

Let's build your business communication strategy

Alpha Telecom Services delivers VoIP systems and support that keep your team connected. Call +9052046970 to discuss your needs.