

Enterprise-grade 3CX phone systems built for Canadian businesses that need reliable, scalable communication without the overhead of traditional phone infrastructure. We supply and configure 3CX Basic, Pro, and Enterprise/AI licenses — covering everything from small teams to multi-site operations. Our setup process is straightforward and efficient, with most businesses fully up and running within an hour of getting started.

Reliable VoIP handsets, accessories, and networking gear built for continuous operation across Canada.

Direct technical assistance when you need it, keeping your communication running smoothly.

Connect VoIP phones, video conference, messaging, & customer data in one platform for better workflows. 3CX phone systems support Call Recordings, CDR Reports, Call Queuing, Live Chat, CRM software, incoming fax server, call transcription, & more, all in one platform.

Track usage patterns and costs in real time to optimize your communication budget.

Add users, lines, and features as your business grows without major infrastructure changes.
Choose the 3CX phone system package that fits your team size and communication needs. All plans include hardware support and dedicated assistance.
$460/year
Monthly AWS Hosting start at $35/monthPerfect for small teams getting started with 3CX VoIP solutions in Canada.
Features:
$600/year
Monthly AWS Hosting start at $35/monthDesigned for growing businesses that need advanced 3CX features and priority support.
Features:
$875/year
Monthly AWS Hosting start at $35/monthFull-featured 3CX deployment for large organizations across Canada with technical support, includes AI & voicemail transcription service.
Features:
3CX delivers the flexibility and reliability your team needs. Get powerful features without enterprise costs or complexity.
SIP-based IP PBX phone system • Supports SIP trunks and VoIP providers • Unlimited extensions (depending on license) • Call forwarding and call transfer • Voicemail and voicemail-to-email • Ring groups and paging • Call parking and pickup • video conference
Auto attendants (IVR) • Call queues for support or sales teams • Call recording • Call routing rules and schedule • Busy Lamp Field (BLF) monitoring • Detailed call logs and reporting
Voice, chat, and video in one platform | Video conferencing and web meetings | Presence status (available, busy, etc.) | Team messaging and collaboration | Web client softphone interface
CRM integrations: Salesforce | HubSpot | Freshdesk | vtiger | Zendesk | Zoho | others | Microsoft 365 integration | API & Call Flow Designer for automation | SMS and messaging integrations
Mobile apps for iOS and Android • Desktop apps, web app & mobile softphone • Remote extensions without VPN • Work-from-anywhere support
Advanced call queues • Call monitoring and whisper coaching • Wallboards and analytics • Agent performance reports • Queue callbacks
AI receptionist (automated call answering) • Call transcription and summaries • AI-based call analytics • Automated call routing

Alpha Telecom Services delivers VoIP systems and support that keep your team connected. Call +9052046970 to discuss your needs.