Give your business an affordable solution

Hosted Cloud PBX VoIP Phone Systems

905-204-6970         646-517-4614

See available price plans below

Alpha Telecom is a premium hosted PBX phone system supplier in the Greater Toronto Area.
We bring top quality phone solutions to our clients across the region.

High Performance, No Maintenance
Hosted PBX Phone Systems

Alpha Telecom Services provides Hosted Voice over IP VoIP phone system PBX service that works harder and smarter to meet your unique needs. It’s a complete solution that includes your choice of business class connectivity, employee calling plans, long distance options, phones, and many key IP features for mobility and productivity. The Hosted phone system VoIP IP system will give you unprecedented power and flexibility with significant cost savings – and we stand behind our service with customer support that’s intelligent and empowered to help you.

Get a Hosted PBX Phone System VoIP system today

Getting a hosted PBX system or a VoIP phone system for your small business is a great move. It’s a great way for your business to sound more professional and stay connected. A hosted cloud based PBX system has all the same features as an expensive business PBX telephone system without the hassle of setting up and maintaining traditional PBX phone equipment. That means no phone closet full of complex hardware. And since a virtual PBX system is a cloud-based phone system, hosted online, there’s no software download or update. There are lots of different types of virtual PBX telephone systems. You need to do your research so you can conduct the best VoIP virtual phone system comparison, comparing features, price, and customer support.

There are no per extension/user charge.  Our hosted PBX VoIP systems support unlimited extensions/phones.

Choose A Plan below That Works Best For You

Flat Rate Plan

$25

Unlimited users
per line


Companies that place a lot of calls – such as medical clinics, retail offices, commercial offices, call centers, should choose our Flat rate plan. Internal office calls are free and regular external inbound and outbound calls across the USA and Canada are free with unlimited number of extensions.


Powered by Elastix PBX & 3CX PBX

Minimum 3 lines required

Unlimited Free Extensions

Unlimited Calling Anywhere in Canada & USA

IVR (Auto-Attendant)

Professional IVR Recording

Fax Server – Included

Virtual Receptionist – included

1 Main Phone Number – Included

Supports Cisco, Polycom, Mitel, Yealink, Grandstream IP phones

Supports iPhones, Android phones, any Windows SIP softphones.


Caller ID

Hide my Number

Black List

Call Waiting

Voicemail-to-Email

Call Transfer

Call Forwarding

Answering Rules

Manager Call Monitoring

Do Not Disturb

Find me/ Follow me

Call Identifiers

3-Way-Calling

Hunt Groups

Call Park

Extension Redirect

Call Logs

Speed Dial

Paging

Conference bridge

Company Directory

Selective Outbound Destinations

Distinctive Line Appearance

Customized Music on Hold

Call Queuing – Call Center

Direct Inward System Access (DISA)

Ringout from any extension

Call Recording


Additional DID phone numbers at $3.75/month

e911 mandatory fee at $1.25/month

e-fax available at $15.00/month

International Calling from $0.02/minute

International phone numbers available

Installation & programming starting from $200.00

Advanced UCx
Nortel Plan

$18

per user   25+
$20 per user  10-24
$25 per user  5-9


Companies with Nortel analog, digital and IP phones on Norstar, BCM, Meridian1 or CS1000 should choose the Advanced & Nortel Plan. This plan built on an enterprise grade IP PBX supports Nortel, Cisco, Polycom, Yealink, Mitel and other SIP enabled IP phones as well as offering advanced features including Agents/Queues with advanced reporting and wallboard, integration with RSI, TAPI integration, WebRTC client and more.


Powered by Advanced UCx PBX

Minimum 5 users required

Minimum 1 year commitment

SIP lines are included

Unlimited virtual extensions

Unlimited voice mailboxes

Unlimited Calling Anywhere in Canada & USA

IVR (Auto-Attendant)

Professional IVR Recording

Fax Server – Included

Virtual Receptionist – included

1 Main Phone Number – Included

Supports Nortel digital, Nortel IP, Cisco IP, Mitel IP, Polycom IP, Yealink IP sets, and any SIP IP phones including clients on iPhones, Android phones

Includes quarterly firmware updates, patches and new features.


Caller ID

Hide my Number

Black List

Call Waiting

Voicemail-to-Email

Call Transfer

Call Forwarding

Answering Rules

Manager Call Monitoring

Do Not Disturb

Find me/ Follow me

Call Identifiers

3-Way-Calling

Hunt Groups

Call Park

Extension Redirect

Call Logs

Speed Dial

Paging

Conference bridge

Company Directory

Selective Outbound Destinations

Distinctive Line Appearance

Customized Music on Hold

Call Queuing – Call Center

Direct Inward System Access (DISA)

Ringout from any extension

Call Recording

Nortel phones Feature code transparency including:

– Shared Line Appearance

– Agent Login/Logout

– Hotdesking


Additional DID phone numbers at $3.75/month

e911 mandatory fee at $1.25/month

e-fax available at $15.00/month

International Calling from $0.02/minute

International phone numbers available

Call for pricing on additional options:

– Call Center Reporting

– Call Center Wallboard

– TAPI integration with CRM

– Integration with RSI

– Enhanced Archive

– Scheduled Announcement

– WebRTC client

Nortel digital phones require a Digital Gateway $595.00

Installation & programming starting from $200.00 & up

UCx Bundle Extension Plan

No per user fees
Server Hosting fees included


Bundle 8 users  $770.00
SIP trunks $95/month


 

Bundle 12 users $960.00
SIP trunks $135/month


 

Bundle 16 users $1200.00
SIP trunks $175/month


 

Bundle 24 users $1680.00
SIP trunks $255/month


 

Bundle 50 users $4855.00
SIP trunks $525/month


 

Bundle 100 users $8995.00
SIP trunks $825/month


Companies with Nortel analog, digital and IP phones on Norstar, BCM, Meridian1 or CS1000 and do not want the per user fees, should choose the Bundle Extension Plan. This plan built on an enterprise grade IP PBX supports Nortel, Cisco, Polycom, Yealink, Mitel and other SIP enabled IP phones as well as offering advanced features including Agents/Queues with advanced reporting and wallboard, integration with RSI, TAPI integration, WebRTC client and more, without the monthly per user fees.  Your monthly cost is only for the hosting server fee and SIP lines.


Powered by Advanced UCx PBX

No contract required

SIP lines includes North America calling

Unlimited virtual extensions

Unlimited voice mailboxes

Unlimited Calling Anywhere in Canada & USA

IVR (Auto-Attendant)

Professional IVR Recording

Fax Server – Included

Virtual Receptionist – included

1 Main Phone Number – Included

Supports Nortel, Cisco, Polycom, Mitel, Yealink, Grandstream IP phones

Supports iPhones, Android phones, any Windows SIP softphones.


Caller ID

Hide my Number

Black List

Call Waiting

Voicemail-to-Email

Call Transfer

Call Forwarding

Answering Rules

Manager Call Monitoring

Do Not Disturb

Find me/ Follow me

Call Identifiers

3-Way-Calling

Hunt Groups

Call Park

Extension Redirect

Call Logs

Speed Dial

Paging

Conference bridge

Company Directory

Selective Outbound Destinations

Distinctive Line Appearance

Customized Music on Hold

Call Queuing – Call Center

Direct Inward System Access (DISA)

Ringout from any extension

Call Recording


Additional DID phone numbers at $3.75/month

e911 mandatory fee at $1.25/month

e-fax available at $15.00/month

International Calling from $0.02/minute

International phone numbers available

Call for pricing on additional options:

– Call Center Reporting

– Call Center Wallboard

– TAPI integration with CRM

– Integration with RSI

– Enhanced Archive

– Scheduled Announcement

– WebRTC client

Nortel digital phones require a digital gateway $595.00

Installation & programming starting from $200.00

Speak With A Business Solution Consultants
And Get A Free Assessment

Your communication system is the lifeline of your business, so we provide 24 x 7 service.

Call 905-204-6970 or contact us today

A Hosted PBX Phone System Makes Good Business Sense

Hosted IP PBX phone systems are installed and serviced by Alpha Telecom Services.

Hosted IP-PBX phone systems give businesses of all sizes the most productive phone system calling features traditionally available to only the largest enterprises. No in-house systems or software to buy, manage and maintain is require for the phone system to work. Our hosted IP-PBX phone systems are a superior alternative that any others based IP PBX system. It delivers a productive set of business-grade calling features and integrates all your local, long distance and Internet access services over a single network connection. This way, you can take advantage of all the calling features anywhere in the world.  We offer Hosted Cloud PBX phone systems for restaurants, grocery stores, offices, car dealerships, & start up businesses.

Hosted IP-PBX phone systems let you share a number of incoming phone lines among a larger number of extensions, so it’s not necessary to pay for a separate line for every office employee or workstation, which saves money. But the implementation and ongoing maintenance of an traditional or VoIP PBX system requires a type of expertise that your IT staff may not have. And if you go with a commercial product, the up-front costs for the hardware and software may be high. One alternative is to use hosted IP PBX phone system service.

A big advantage of using hosted phone system is that you don’t have to make the initial capital investment in expensive equipment. Further, you don’t need anyone on staff to maintain and troubleshoot it.  All of the hosted VoIP phone system equipment is managed at a data site in downtown Toronto.  Our Hosted VoIP phone system services the entire GTA area, including Toronto, Mississauga, Oakville, Brampton, Concord, Richmond Hill, Markham, Pickering, and Oshawa, Ontario, Canada, and in the USA, Miami, Tampa, Orlando, New York, Los Angeles, San Francisco, Boston, Atlanta, Chicago, Las Vegas.

Calling Features That Add Value

Features such as voice message emailing and cell phone integration mean fewer lost calls and quicker responses. Never miss a return call. Our on line call detail reporting gives you the information you and your staff need to help manage your business more efficiently/effectively. Manage your own phone system with our web interface. Over 30 standard features included with every system.

  • On going software warranty
  • installation and training
  • any SIP enabled IP phones
  • voice mail
  • auto attendant
  • music on hold
  • North American local calling

Why Choose a Hosted IP-PBX VoIP phone system Solution

  • Every month’s bill is the same, no hidden charges or fees.
  • There is less equipment on site.
  • Configuration and changes are completed remotely.
  • You can manage many of the day to day changes using your web interface.
  • Flat rate calling to all of Canada and the USA eliminates long distance.
  • You share one infrastructure for voice and data, less installation effort.
  • Your warranty lasts as long as you use the hosted service.
  • Features such as e-mailing and cell phone integration mean less lost calls and quicker responses.
  • Remote offices can be fully integrated with the head office; one receptionist can serve several  locations.
  • On the road, you can check your voice mails anywhere you have access to the internet.
  • Calls can be redirected on the fly, either manually or from a pre-determined schedule.
  • Need more lines or telephone set? Work is completed the same day if required, possibly without a site visit.
  • You require a broadband connection, preferably DSL or Fibre, to provide this service on.

Professional Service Installation
Installation can be a very stressful time for any company; it is a time when anything that can go wrong will. That is why Alpha Telecom provides dedicated installation technicians to handle any VoIP service related issues that may arise.

Let Us Set up Your VoIP Business Phone System Today!  We are here to help.
Starting At Only

$25.00 per month*